The Australian Government is seeking public input on its review of the operation of the Aged Care Complaints Investigation Scheme. The Aged Care Complaints Investigation Scheme (CIS) was introduced in May 2007 and allows people with a concern about the service or quality of care being provided to elderly Australians receiving Commonwealth funded aged care services to have their concerns investigated. The review is considering aspects of the CIS including: The processes, practices and the timeliness of responses to complaints Communication between the CIS and stakeholders including residents and their families, staff and aged care providers The training provided to investigators Investigators’ access to clinical and investigative expertise The framework used for the escalation of complaints Information collection and consideration and The relationship between the CIS, the Aged Care Commissioner, the Aged Care Standards and Accreditation Agency Ltd, and other relevant
Minister for Ageing, Justine Elliot today announced a $43.8 million education and training package designed to up-skill more than 8,000 aged and community care staff. This package brings the Rudd Government’s investment in training for aged care workers to more than $127 million, providing training for more than 21,300 aged care workers. The programs in the $43.8 million education and training package are: which will equip more than 3,000 personal care workers with the skills and knowledge for home-based care of frail aged people with complex care needs and which will support more than 5,000 personal care workers in aged care homes in gaining certificate-level qualifications – such as enrolled nursing.
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Minister for Ageing, Justine Elliot, and Member for Flynn, Chris Trevor MP, today announced an additional 10 community aged care packages worth more than $125,000 a year in total for the Nhulundu Wooribah Indigenous Health Organisation (Nhulundu) in Gladstone. Community Aged Care Packages (CACPs) are an alternative to low level residential care and provide support services for older people with care needs in their homes. ‘Community care services help many people stay at home instead of moving prematurely into a residential aged care facility.
Minister for Ageing, Justine Elliot and Member for Flynn, Chris Trevor MP, officially opened the $2.2 million extension to McLean Place aged care facility in Blackall in Queensland’s central west today. ‘This is an exciting development for the Flynn community and one that will continue to provide more local jobs and aged care beds for the local community,’ Mr Trevor said. Aged care and other health services to the Blackall community provided by the Barcoo Living MPS include residential care, community care, respite care and Home and Community Care services including Meals on Wheels.
